How Accident Management Works

The accident management industry in the UK came about in the 1980's to address the problem of innocent motorists involved in non fault accidents having to pay up front for a replacement car after a collision, and then wait weeks or even months to be reimbursed by the at-fault party’s insurer.

The service quickly proved popular with non-fault drivers, who were not getting this service from their insurer.

In the years that followed there were legal challenges by insurers on issues including costs, validity of claims and adherence to existing law. Now the rates insurers are willing to pay are set out in the General Terms of Agreement issued by the Association of British Insurers.

Accident management companies obtain their work from a range of sources, including motorists, breakdown companies, bodyshops, insurance brokers, fleet managers, dealerships, and websites such as Accident Management UK.

The reputation of the accident management industry has been damaged in recent years by the competitive ambulance chasing tactics adopted by some firms to capture motorists personal injury claims. Thats why all of our Accident Management service providers are members of the of Accident Management Association

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